Frequently Asked Questions
People wishing to rehome a dog
what are the common reasons why people rehome their dogs?
Don’t feel guilty. We understand the decision to rehome your dog is usually regrettable and done in the best interest of the dog. YOU DO NOT NEED TO COMPROMISE ON YOUR DOG'S NEW HOME.
It is a very emotional and difficult decision. But your dog deserves to be a central focus and involved in family activities. They are here for a short time - but a good time.
Dog Adoption is a third party with no direct emotional attachment (but a lot of empathy). We have a clear head and can manage the process objectively for you. Our advertising reaches over 400 000 genuine dog lovers per month Australia wide and is specifically designed to rehome pets.
Why is it hard to rehome my own dog without help?
Dog Adoption will try to filter out the time wasters, encourage applicants who are mindful of your feelings and guide you through the process - so you don’t make a rash decision.
You can always withdraw your dog from the program if your circumstances change however, please don't delay getting the process started. The more time you give us the better.
Will I be judged for rehoming my dog?
Not by us. It may be easier to do nothing because we understand you cherish your dog. But don't let your dog languish in a back yard with little or no stimulation or exercise, sleeping its life away. We understand there are many pressures and while others may judge you, we won't. We will also protect you from those in the community who are thoughtless and may make hurtful or inappropriate comments.
How will my dog be advertised?
Your dog will be seen by over 400 000 per month Australia wide by using some or all of the following:
Popular and growing. The Dog Adoption website is unique in that it offers unlimited space and can accommodate much more detail. It also allows us to advertise dogs that would otherwise be precluded from being re-homed. e.g. aggressive.
This is a very powerful Australia wide advertising hub specifically designed to attract potential adoptees looking to adopt a new pet as opposed to going to a pet shop, the classifies (e.g. Gumtree) or a breeder. If a dog falls outside their guidelines (e.g. serious aggression) we use other options.
Social media can be very powerful. But, as opinion can be corralled into silos of LOVE or VENOM, we use social media carefully.
Our own YouTube channel
Internal Classified Networks
Dog Adoption has access to several internal networks e.g. universities, and police services. Use of these networks will depend on the dog's breed, location and how urgent the situation is.
Advertising to avoid
It is well known by those in the 'industry' newspapers and classifieds (e.g. Gumtree) are dangerous and problematic when re-homing pets. They can attract the wrong 'type' of applicant. This type of advertising is commonly used by dog fighting rings looking for dogs to use as bait or combatants. We have also found applicants tend not to be as reliable, mindful of your feelings or honest. These advertising platforms also tend to attract time wasters who have either not thought an adoption through or are not really serious - raising your hopes only to disappear without a trace. They also tend to have limited financial means or willingness to spend money on vet care, bedding and quality food into the future.
How do we screen applicants?
We make suggestions and offer guidance however, the final decision is yours (unless the dog enters foster care).
Can my dog's new owner have a trial period before deciding to adopt?
Cooling periods (safer) and trials (risky) are different.
Once adopted new owners have a 2 week cooling off period to make sure everyone is happy and the dog has settled.
The old owner maintains ownership until the dog physically leaves their property. The new owner has a two (2) week cooling off period in which time the dog can be returned to the old owner. This is not a trial but a 'fail safe' in case something unforeseen happens. Most placements work.
The detail and integrity of the dog's profile combined with our screening process plus meeting opportunities means most placements work. However, we accept there may be unforeseen circumstances that make a placement impossible.
For legal, insurance and practical reasons, we do not offer trials.
will i receive feedback from my dog's new owner?
Yes. It is part of the written agreement. we understand old owners need closure and reassurance the right decision has been made.
How long will it take to rehome my dog?
The time it takes depends on:
We have never given up or failed to re-home a dog. However, please understand we cannot predict how long it will take for a suitable owner to present themselves. A popular breed who is young, healthy with no major behavioural problems may take as little as a week. More common breeds and dogs who are older or have health/behavioural problems may take months.
We have re-homed dogs who are deaf, elderly, in unlikely pairs, with only 3 legs, rather grumpy and even chicken killers. We have also found homes for dogs knowing they are going into palliative care. The perfect home is out there - we just need time to find them.
Sadly, we cannot help if you need your dog removed now. The process of rehoming a pet through the program is one that takes several days. You need to allow time for us to collect your paper work, write a detailed profile, edit media, upload data and have it edited. It also takes time for the right potential adoptee to find your pet.
Depending on the type, size and age of the pet, it can take from a couple of days to several weeks or, rarely, even months to find a new home.
Unfortunately, Dog Adoption does not have the resources to provide free emergency accommodation for dogs who need re-homing unless it is a proven welfare case, and even then, not under 1 week.
If you absolutely cannot keep your pet while we help you find a new home for him or her, here are some options to consider:
is there support while i am waiting to rehome my dog?
Simply talking through the issue can provide a lot of comfort - especially when there is a new, clear way forward. We can also try and recommend professionals for tricky situations.
are there fees for rehoming and adoption?
Yes. There is likely to be a charge whether you use our program or seek another solution.
Dog Adoption is a privately run service that does not receive any funding or seek donations. Dog Adoption covers our substantial overheads by charging admin and adoption fees. These are usually not negotiable.
what is an acceptable time frame between paying the adoption fee and going to the new home?
Usually the first weekend but in any case, within 10 days.
Payment of the adoption fee finalises the adoption and allows DOG ADOPTION to remove the dog from advertising and notify any unsuccessful applicants the dog has been adopted. Due to the large number of dogs desperate for new homes it is important not to waste resources by continuing to advertise a dog when it is no longer available or frustrate worthy applicants that may give up and not adopt at all.
While a new owner may be very excited and anxious to collect their new dog we encourage them to consider the feelings of the current owners.
Current owners would not be going through the rehoming process if they did not need to rehome their beloved pet but it is almost always a regrettable decision. Sometimes there are factors that the new owners may not be aware of like a terminal illness in the family.
It is reasonable to allow old owners time to say goodbye or arrange for others in the family to say goodbye. But new owners have rights too.
In our experience the transfer is usually done on the next available weekend but rarely on the same day payment of the adoption fee is made. While some folks make special arrangements a month in advance, it usually happens within a week.
When new owners are making a mutually suitable time to transfer the dog it is best to collect it early in the day at a time when they have at least a few days off. This will not only help your dog settle in but also allow time to monitor the dog during the transition into its' new environment.
If you find the old owner is being unreasonable about the transfer time DOG ADOPTION will first try and find a solution however, the new owner can reverse their decision and we will make a full refund. See Adoption Terms and Conditions
What are the rehoming terms and conditions?
does it matter where I live in australia?
Dog Adoption is an Australia wide dog re-homing, adoption and rescue service.
We re-home dogs relatively locally to where ever they are currently located anywhere within Australia. This is because we have greater success when applicants can meet dogs prior to adoption and also because of our fall back measurers in the unlikely event an adoption fails.
What do I need to do to get started?
Dog Adoption may subsidise outstanding vet work but conditions apply (contact Dog Adoption). Unfortunately, we cannot re-home your dog if you refuse to allow it to be sterilised.
People wanting to adopt a dog
Why do potential adoptees need to live within driving distance? (not interstate adoptions)
is private information on the expression of interest form safe?
The owner will see what adoptees write about their home and routine but not last names, address, email address, referee details or Photo ID. The only private thing we share with the owner is the adoptee's phone number so they can discuss the dog's suitability directly.
Basically it is a character reference. It is similar to those you would use if going for a job interview. Referees are not essential but strong referees are very helpful in providing reassurance to the owner.
One person at Dog Adoption will view referee details or speak to them.
Can I meet a dog before filling in the Expression of Interest form?
Because potential adoptees are going into people's homes we cannot put them in touch without a contract in place for insurance and legal reasons.
Who should attend an initial meeting with a dog?
All permanent members of the household. An owner cannot make a considered decision about a family without meeting all the members. All pets should meet each other before a final decision is made. If there is a cat this may mean a second meeting at the adoptees home might be useful.
What are my deal breakers?
Discuss deal breakers prior to meeting to avoid rash or emotional decision making. These may include:
What are the benefits of adopting using the rehoming program?
More medical and behavioural history to assist informed decision making while still rescuing a dog in need.
what's the harm in meeting?
Initial meetings are designed for genuine potential adoptees to meet genuine owners to assess mutual suitability. Tyre kickers can waste valuable time and raise hopes, possibly jeopardising the safety of the dog. All we ask is that you give the adoption as much thought as you can prior to meeting for a cuddle and a play.
Are the dogS in the rehoming program already safe in the current home?
Owners usually contact us because they have problems, deadlines or pressures. And most have already left it too late. One of the appeals of the rehoming program to owners is that the dogs are NOT surrendered to Dog Adoption in order to provide the owners with control over final decision making. If we don't find an appropriate home within the owner's time frame the owners can withdraw the dog and take matters into their own hands.
Dog Adoption does not usually relay time pressures for privacy reasons or at the request of the owner - but be assured almost every dog is on an owner imposed deadline.
If a dog is not safe why not tell the owner to surrender a dog to A rescue, shelter or pound?
The specific appeal of the rehoming program to most owners is that they do not have to surrender to a rescue, shelter or pound - and can have a say in where their dogs ends up. They are the people who, until now, have been silently taking matters into their own hands.
Adoption Fees..... Why not ''free to a good home?''
Dog Adoption is privately funded leaving charity for rescues and shelters. Adoption fees pay for the overheads, maintenance and time. e.g. website fees, form app fees, insurance, phones, IT support, website maintenance and being able to speak to a human being promptly during our business hours etc.
''FREE TO A GOOD HOME'' would also be breaking the first rule of rescue and rehoming. A dog is not less worthy because it is urgent and should be protected from those who cannot really afford the life long commitment of having a pet or trying to exploit a situation.
If the adoption does not work out can I rehome the dog to family or friends?
No. If you ever need to rehome your new pet at any time in the future our agreement states that you will contact Dog Adoption - see Adoption T&Cs.
How does dog adoption gain access to more medical and behavioural history thAn usually disclosed?
We offer the owners something most rescues, shelters and pounds cannot:
We are grateful adoptees understand this and in return they have greater transparency and pressure free decision making..
Microchip and Council Rrgistration
It is a legal requirement for dogs to be microchipped and registered in Australia.
What is a sterilisation Bond?
Occasionally a dog will need to be sterilised after adoption. Dog Adoption will pay for this at a set rate with payment made directly to the authorised or alternative vet. The adoptee may be asked to pay Dog Adoption an additional amount (Sterilisation Bond) that will be refunded on presentation of a Sterilisation Certificate.
IS sterilisation mandatory?
Yes. Unless a vet deems it to be unsafe.
Most dogs are already sterilised prior to adoption but occasionally the procedure will need to be done post adoption (see above).
Trials V Cooling Off periods
Can I go on a waiting list?
We find the program works best when potential adoptees self screen by reading the detailed profiles and contacting us with their Expression of Interest form. We only need one Expression of Interest form from each family, not each dog.
owner imposed deadline - what does this mean?
The dogs in our rehoming program are NOT surrendered to us. Owners approach us SPECIFICALLY because they DO NOT want to surrender their dog to a rescue, shelter or pound. They want a say in where their dog is placed.
Sometimes, owners impose a deadline.
While we will do everything in our power to find a solution e.g. surrender to a rescue or shelter, owners are unlikely to do so. The owner is legally able to take matters into their own hands and do what every they wish. e.g. give away to someone on Gumtree, euthanasia. Often, the dog simply disappears and we have no idea what has happened.
Reasons for deadlines include:
All dogs in the program are at risk to some degree.
WHY WAS MY EXPRESSION OF INTEREST UNSUCCESSFUL?
Owners have engaged us to find a home according to their specific criteria (outlined in the dog Profile) and have the final say about all placements. Not Dog Adoption.
Most folks who apply for a dog are lovely, but not always suitable for that particular dog. If a placement is unlikely to work or is outside the owner's criteria there is no point proceeding.
Common reason for being unsuccessful:
It is not our intention to insult anyone.
The Adoption Process
Read the Profile
Detailed dog profiles enable potential adoptees to self screen for suitability prior to meeting.
Complete the Expression of Interest Form
This is done with a view to meeting after some initial screening by Dog Adoption - to avoid wasting everyone's time.
All data is protected by privacy legislation.
As people are potentially going into peoples' homes we cannot put folks in touch without the EOI for insurance and legal reasons.
owner and adoptees speak with a view of meeting
Parties speak directly to exchange information which helps to create realistic expectations.
If both parties decide to meet it is recommended the adoptee goes to where the dog is located and essential all members of the adoptee's household attend - including any other dogs.
In order to avoid hasty or impulsive decision making, adoptees cannot normally take the dog at this time. We encourage parties to reflect on the meeting in private and discuss with other family or friends - a practice that leads to better outcomes and without one party feeling pressured.
This is one of the reasons why parties should live within a reasonable driving distance.
The parties may decide on a second meeting.
Both parties report their thoughts directly to dog adoption
Even if it is negative. Email preferred.
This is so we can manage the current application and other potential adoptees.
Referees are checked and a house assessment arranged
FInal paperwork is sent including the adoption fee details
Final paper work is important as it provides written intentions and in combination with robust T&Cs, greater protection. Without it the owner may still be liable for the actions of the dog while with the adoptee. And the adoptee may be liable for anything that happens to the dog while in their care if returned to the owner, or even be accused of stealing.
Two week cooling off period commences once the dog is at the new premises
In the unlikely event the dog does not settle or is unsuitable the new owners must return the dog to the previous owner.
This is another reason why parties must live within a reasonable driving distance.
Within a few days the new owner provides feedback on how the dog is settling in. Within the cooling off period the new owner lets Dog Adoption know if they will be keeping the dog or returning it to the old owner. If keeping it paper work is exchanged as listed in the Profile (e.g. microchip transfer, sterilisation details and/or vaccination details).
Difference between a cooling off period and a trial.